Purchase conditions

The prices and texts published on the page https://www.davide.es are subject to variations without prior notice, including technical specifications. It is the client’s obligation to check the products delivered to him.

In case of changes by defect of the product Enoturismo Acha S.L. will withdraw this product and exchange it for another in perfect condition. The deadline for returns is 15 days.

Enoturismo Acha S.L. will also bear the cost of shipping the new product. Enoturismo Acha S.L. is not responsible under any circumstances for damage caused by the misuse of the goods.

The user will be guided in the process that must be followed for the conclusion of the contract, as well as for the identification and correction of the data that has been provided for the conclusion of the contract through the forms created for this purpose. The user accepts these general conditions of sale, which will remain accessible from the website.

The contract is formalized in Spanish, in accordance with these conditions. The offers will have the validity that is specified in each case on the website. The user will be able to consult the essential characteristics of each product through its description on the website.

Returns

Warranty and waiver

1. Right of cancellation.

The client will have a maximum of 15 calendar days from receipt of the order to process their return, according to applicable legislation. Once these 15 days are over, Enoturismo Acha S.L. will not accept such return. For the processing of a return, the user must contact Enoturismo Acha S.L. on the phone 986506330, from where the necessary steps will be taken, under the following conditions:

  • – The product must be returned in its original packaging and condition, including the proof of purchase and the delivery note for the product, as well as the reason for the return.
  • – The return must be sent to Enoturismo Acha S.L, Paseo Costa Candamo 2-1ºB. 36600. Vilagarcía de Arousa. Shipping costs will be borne by the customer.
2. Rights of defective products.

If the wine is not in optimal conditions and/or has a defect, it may be returned within a maximum period of 15 calendar days from receipt of the order, proceeding to replace it. The user will have the right to claim, and be delivered, an equal product in perfect condition. In the event that the product is not available, the company will proceed to refund the amount that the customer has paid, including shipping costs, according to the payment method used in the purchase. In the specific case of defective products, or that do not match the order placed by the customer, the latter shall not bear the costs of returning said products.